Tuesday, April 23, 2013

T-----Tongue Fu

 



A difficult, rude man boarded a completely full flight .He began complaining loudly about anything and everything in sight. His bag not fitting the overhead bin ,he being sandwiched into the middle seat of the middle row, the delay in serving lunch and the lunch being a mere sandwich etc..He then proceeded to take a bite of his sandwich and dropped it back in the tray and angrily pushed the call button.
The flight attendant appeared promptly and asked him very politely, “Yes, how may I help you ?“  
He shoved the sandwich towards her and growled,” This sandwich is bad!”
The girl looked from him to his sandwich. She then looked back at him and stared at his sandwich long and hard. She focussed on him and then shook her finger at the sandwich and scolded, “Bad sandwich, you.. BAD sandwich!!”
The man was taken aback, a stunned silence followed and then everybody around burst out laughing, including the man.
Someone asked the girl later, how she came up with the idea. She explained that in her profession, she was required to handle such difficult people almost every day. Humour was a perfect antidote for the poison of rudeness, she said. Humour   was her mantra for people management at work and beyond.
The above excerpt is from an interesting book called Tongue Fu by Sam Horn.
Tongue Fu is the verbal equivalent of Kung Fu ( a martial art form ) .To deflect, disarm and diffuse any verbal conflict ,the art of Tongue Fu can be used.
Sam Horn has described various real life situations with rude or difficult people from all walks of life and how to tackle such people. The book is laced with humour in the form of  funny anecdotes and that makes it a delightful read .
Anyone who feels tongue tied in the face of a conflict, can use tongue Fu to create connection instead of alienation. Many pearls of wisdom in this book come from eminent personalities but I loved the real life anecdotes the most.

I picked this book ,only because the title intrigued me.I had not heard of the author before and  I am glad the book did not disappoint me.It is an easy read and I finished reading it in two days.



A to Z Challenge [2013]
  

  


























23 comments:

  1. Love the title.....seems like an interesting book.

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  2. I have heard of this book. Should see a kindle version of this.. By the way Kung Fu is wrongly portrayed as a martial art form in movies. Kung Fu actually means a master so u can be a kung fu in music or basket ball !!

    PhenoMenon
    http://capturedalive.wordpress.com/2013/04/23/tree-tragedy/

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    Replies
    1. I too was uninformed there Phenomenon.Thank you and do read please and let me know if you liked it.:)

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  3. Replies
    1. You said it,you will have it my dear..soon:)

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  4. This is one book I am going to read . seems so interesting ! I really need some tongue fu training in my life !

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  5. Put me on the list to pass it on to, Sharmila. Loved the story

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    1. Thank you Corinne.You are on the list :)

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  6. V interesting ! Never heard of it....

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    Replies
    1. Do try and read it Meena.It is nice.

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  7. Humor always comes to people's rescue :)

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    Replies
    1. Yup..it can diffuse many a volatile situations.

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  8. Wow! That's super fascinating and interesting! Had never heard of this concept of Tongue Fu till you mentioned it here! Thank you for enlightening. Will check it out soon.

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    1. Do check Shilpa.Title is what attracted me to this book.:)

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  9. Surely looks like a book meant for me for I usually find myself tongue-tied.
    Tongue-Fu it is then!

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    1. Welcome to my space Rainbow! Do read...

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  10. Interesting
    May be j need it to . We r in tongue tied situations many s times :)
    Good day

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    1. Thanks Afshan.It is indeed interesting..do read ..

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  11. Tongue fu is a clever concept and one that has the potential of being useful innumerable times during the day. Thank you for this post. I shall try to remember to use it the next time someone's actions grate on my nerves.

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    1. Verbal Kung fu can rescue form difficult situations as I have observed too in life.This book gave this thought a direction :)

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  12. Interesting. It should help solve many problems.

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